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Transfer Homeexchange

As a member of Travelhomeexchange, you recently received an email regarding the transfer of your listing on Homeexchange. Here are the frenquently asked questions on this topic:

 

Will my account be transferred?

Yes, your account will be transferred to Homeexchange automatically. So you will not have anything to do :)

This means that the description of your house and photos will be identical in a new account on Homeexchange.

 

What information will be transmitted?

The description of the house and profile only will be forwarded, including photos. Your banking information is not stored on our site, so they can NOT be transferred

 

What if I do not want to have a Homeexchange account?

If you do not want your ad to be transferred to Homeexchange, simply answer the following questionnaire: HERE

By default, your account will be automatically created on Homeexchange.

You have until August 19th included to refuse the transfer. After this date, you will need to contact Homeexchange support in order to delete your account.

 

I subscribe for 1 year / 2 years / for life, do I benefit from the same offer on Homeexchange?

We want to offer you the opportunity to discover Homeexchange while remaining as fair as possible to the current community of Homeexchange. It is in this approach that we propose:

 

→ 1 year members, your Homeexchange account will be opened for free and will end on the expiry date of your Travelhomeexchange account. Both subscriptions will therefore expire at the same time. Ex: I am subscribed on Travelhomeexchange.com on 01/06/18, my subscription on Travelhomeexchange and that of Homeexchange will end on 01/06/19.

 

→ members 2 years, your Homeexchange account will be opened for free and will end on the expiry date of your Travelhomeexchange account. Both subscriptions will therefore expire at the same time. Ex: I am subscribed on Travelhomeexchange.com on 01/06/17, my subscription on Travelhomeexchange and that of Homeexchange will end on 01/06/19.

 

→ Life members, your Homeexchange account will be open for free and you will benefit from 1 year free from September 1st. You can benefit from access to Homeexchange until September 1st, 2019 at no extra cost.

 

IMPORTANT: These conditions are only valid if your account is transferred. If you choose not to benefit from the automatic transfer, you will not be able to benefit from it.


 

I am already a member of Homeexchange, can I benefit from the extension of my subscription?

Life members of Travelhomeexchange who are also registered on Homeexchange.com will be able to benefit from a -50% discount on their next renewal.

 

How is the transfer going?

You will soon receive by email your login details which will allow you to access your Homeexchange account on www.Homeexchange.com. Your profile description will be pre-filled with your Travelhomeexchange account information. If you have questions, difficulties to log in, you can contact the support team of Homeexchange.


 

I have an exchange planned soon, must I cancel?

If you have planned an exchange, nothing requires you to change your plans. We advise you by precaution as for any exchange, to exchange your personal details with your exchange partner to be able to discuss outside the platform


 

  • Will the site close?

Many returns evoke the eventual closure of the site. It is true that we do not intend to keep the site open. The closing date is not yet determined but it will not happen until the summer of 2019. You will be informed as soon as possible when the deadline will be stopped.